A pending relationship is created with every mentor you send a message to, and they will all appear on the 'Relationships' tab. It's recommended you take time to connect with the mentor first and discuss how you can both support each other. Once you know whether you wish to proceed or not into a formal mentoring relationship, you can either 'confirm' or 'decline' the pending match. This article will explain how to do so.
How to confirm a match
If, after reflecting and catching up with your prospective mentor, you’ve decided to go ahead and start mentoring, then the next step is to confirm your match in Connectr. This is a critical step in using the platform as it allows your employer to track the success of the mentoring program and get an idea of how many mentors might be needed to support demand.
Confirming a match doesn’t mean you have to stick with this mentor, and you can have multiple mentors with confirmed matches – it’s just a way of formalising your decision to proceed and tracking who is supporting whom.
To confirm your match, you can go directly to the ‘Relationships’ page, found in the main menu. Here you’ll see any mentors you've contacted and their statuses. Find the person you want to confirm mentoring with and select the ‘Confirm Match’ button on their snapshot card.
📌 Confirming a match is a two-way agreement – the other person must also confirm this match for it to be completed. They’ll be emailed a request to confirm once you have confirmed on your side. You can return to this page anytime to see all your pending and confirmed mentoring relationships.
How to decline a match
If you’ve found yourself disappointed by answers to your reflection questions, or worried that you won’t be able to achieve your goals or be open with your prospective mentor, then it’s completely fine to say ‘no’. If you still have a pending relationship, you may prefer to cancel it.
When you click on a pending relationship, you are given the choice to either 'Confirm Match' or 'Cancel'. By clicking 'Cancel' the relationship will be declined.
How to let my mentor know I want to decline
If you feel comfortable doing so, you can catch up with the other person and talk through your reasons. Your mentor may also have feedback, so it’s good to hear their perspective about the potential match. Remember, this is a professional environment, and your mentor will be open to hearing your reasons. It does not reflect poorly on either party to identify that something isn’t going to work for them.
Alternatively, you could also send the mentor a brief note through the Connectr chat thanking them for their time and informing them that you have decided not to proceed.
❗If, for any reason, you do not feel comfortable speaking with the mentor again, you are not obliged to do so at all.
💬 Do you have any questions? There are two ways to get in touch:
Via live chat, which should appear in the bottom right-hand corner of your screen.
Or send us an email.